Privacy Policy

Contact information you provide voluntarily, such as your name, email address, phone number, and any details you include when reaching out through our contact forms or email.

Project and technical information shared during a service engagement, including equipment lists, venue specifications, and system requirements.

Basic usage data collected automatically when you visit this website, such as your IP address, browser type, pages visited, and time spent on pages. This information is collected through standard web analytics tools.

To respond to inquiries and communicate with you about potential or active engagements.

To deliver, manage, and improve the services we provide to you.

To send occasional updates about our services, where you have opted in or where we have a legitimate business interest in doing so.

To analyze how our website is used in order to improve its content and functionality. This data is reviewed in aggregate and is not used to identify individuals.

This website may use cookies — small text files stored on your device — to support basic site functionality and analytics. We do not use cookies for advertising or cross-site tracking.

You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.

We may use third-party tools to support website analytics, email communication, and project management. These providers are selected for their commitment to data security and are contractually prohibited from using your data for any purpose beyond providing their service to us.

This website does not sell, rent, or trade your personal information to third parties for marketing purposes.

We retain contact and project information for as long as is necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Inquiry data from contacts who did not become clients is typically deleted within 12 months. You may request deletion of your data at any time by contacting us.

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You have the right to request access to the personal information we hold about you, to request corrections, or to request deletion of your data.

If you are located in the European Economic Area or California, you may have additional rights under GDPR or the CCPA respectively, including the right to data portability and the right to opt out of certain data processing.

To exercise any of these rights, please contact us at contact@optum-audio.com.

This website and our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have questions, concerns, or requests related to this Privacy Policy, please contact Optum Audio at contact@optum-audio.com.